Privacy Policy
All Weather Heating & Air Conditioning is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data across our website and communication services.
1. Information We Collect (Website & Online)
In addition to information you provide directly, we collect certain data automatically when you visit our website:
- Personal Identifiers: Name, email address, phone number, and mailing address when you fill out a contact form or request service.
- Usage Data: IP addresses, browser type, device information, and pages visited.
- Cookies and Tracking: We use cookies, web beacons, and pixels to track website activity and improve user experience.
2. Cookies and Third-Party Analytics
We use tracking technologies to analyze website traffic and optimize our marketing efforts:
- Analytics: We use tools like Google Analytics to understand how visitors interact with our site. This data is aggregated and does not personally identify you.
- Pixels: We may use conversion pixels (such as Meta or Google) to measure the effectiveness of our advertisements.
- Managing Cookies: You can set your browser to refuse all or some browser cookies, but this may affect the functionality of certain parts of our website.
3. SMS and Text Messaging Policy
This section specifically addresses how we manage data collected through our SMS/Text Messaging program.
Collection and Use of Mobile Data
We collect phone numbers and other contact information you provide when you expressly consent to receive text messages from All Weather Heating & Air Conditioning. This information is used to facilitate:
- Appointment Reminders and Service Updates.
- Account Notifications (billing/reports).
- Marketing Messages/Promotions (if consented).
Data Sharing and Privacy
We prioritize the privacy of your mobile data. All Weather Heating & Air Conditioning explicitly confirms that mobile information, including your opt-in data and consent, will not be shared, sold, or rented to any third parties or affiliates for marketing or promotional purposes.
4. Third-Party Sharing (Non-SMS)
Outside of our SMS program, we may share your information with trusted third parties only in the following circumstances:
- Service Providers: We share data with vendors who perform services for us (e.g., website hosting, email delivery, or payment processing).
- Legal Requirements: We may disclose information if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger or sale, user data may be transferred as a business asset.
5. Your Data Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the data we hold about you.
- Correction: You can request that we update or fix inaccurate information.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out of Tracking: You can opt-out of certain data collection by adjusting your browser settings or contacting us directly.
6. How to Opt-Out of Communications
- SMS: Reply STOP to any message or HELP for assistance.
- Email: Click the “unsubscribe” link at the bottom of any marketing email.
- Direct Request: Contact us at (707) 532-0376 or leads@allweatherhvac.net.
7. Security
We implement industry-standard security measures to protect your data; however, no method of transmission over the internet is 100% secure. We strive to protect your personal information but cannot guarantee its absolute security.
8. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
All Weather Heating & Air Conditioning
Phone: (707) 532-0376
Email: leads@allweatherhvac.net